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Postal disservice in Santa Clarita

Posted: November 6, 2009 7:37 p.m.
Updated: November 8, 2009 4:55 a.m.
The story in The Signal on Tuesday ("Post office thinks twice," Nov. 3) brought back an experience I had with the U.S. Postal Service in 2004.

At the time, our daughter, her Air Force officer husband and family were living at Offutt Air Force Base in Omaha, Neb. They had some professional pictures taken of our grandchildren.

Our daughter went to the base post office, purchased the correct packaging - an official Postal Service Photo Document Mailer (Product Code 93009221), inserted the pictures, wrote additionally across the front "PHOTO - DO NOT BEND" and mailed it to us.

It got all the way to Valencia intact. Instead of using the oversized box of our community mailbox or hand-delivering it to us, the carrier here folded it in half and stuffed in our small box.

Knowing what was inside, I took it unopened to the post office on Creekside Road and had a supervisor open it with the expected results inside. His only reaction was "If it wasn't insured, there's nothing to be done."

My reaction - loud enough for everyone in the building to hear: "You mean (a less-than-complimentary word about their intelligence) insurance!"

With that, I walked out. Sometimes common sense should prevail.


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